Privacy Policy

2. Purpose of Personal Data Processing

When visiting octawow.com, we collect information for several key purposes, which include:

• Analyzing and understanding your behavior on the website.
• Performing our services.
• Making improvements to the website and services.
• Enhancing, customizing, and modifying our communications.
• Improving data security.
• Determining the effectiveness of marketing campaigns.

In order to use some of our services, you will be prompted to register to help us identify you. At this stage, we collect and store any information you enter on the website or provide to us in any other way. The types of personal data collected may include your name, date of birth, and usage information regarding your interactions with our services, as well as browser information.

The personal data you provide allows us to create and manage a user account and profile for you, enabling you to generate and customize songs. We use this data to personalize our services according to your preferences and to enhance and develop new features.

Automated Data Collection

When you use the website, our servers automatically record information sent by your browser, including your location, IP address, cookie information, and page requests. Unless required otherwise by law, we treat this data as non-personal information and use it only in aggregate form. This aggregated data may be shared with our partners to help them understand how often and in what ways people use our site, thus aiding them in creating better services.

Consequences of Not Providing Personal Data

If you choose not to provide your personal data, we may be unable to deliver our services as per the terms of the subscription. Under such circumstances, we may have to terminate the service, and we will notify you if this becomes necessary.

Consent to Process Personal Data

By using our services, you consent to the processing of your personal data for the following specific purposes:

• Necessary for the performance of our services under a subscription.
• Providing confirmation regarding the subscription.
• Addressing any complaints or requests you may have.
• Any other purpose for which you provide us your personal data.
• The administration and management of our business operations.
• Conducting marketing analysis and market research.

3. Personal Data Collection

Visitors can browse octawow.com anonymously. We process anonymous metadata via cookies, which includes:

• URL of the requested file,
• Data transfer amount,
• Date and time of the request,
• Internet browser and operating system type,
• IP address of the device used,
• Internet service provider details,
• Reference links such as clicks on specific links.

This metadata is utilized solely for general purposes, including technical improvements to the website, and statistical and marketing analysis. It does not allow us to gather personally identifiable information.

Additional automatically collected information may include:

• Browser type and operating system,
• IP (Internet Protocol) address of the accessing device,
• Date and time of your visit,
• Server address,
• Previously visited website,
• Duration of page views,
• Navigation behavior and user preferences.

We collect personal data from our registered users through various methods:

• Direct interactions: You may provide us with your data during registration for a subscription, through your personal account on the website, or when you communicate with us via writing, telephone, fax, email, or other electronic means. We may monitor, record, and store such communications for compliance and quality assurance purposes.
• Automated technologies: As you interact with our services, we may automatically collect data about your equipment, browsing actions, and patterns. This includes data collected through cookies, server logs, and other similar technologies. Our moderation team may review interactions to ensure compliance with legal standards.
• Third parties and public sources: We may receive personal data about you from various third parties and public sources, including analytics providers, such as Google Analytics, advertising networks and agencies, search information providers. These sources provide us with technical data that enhances our understanding of how you use our website and helps us tailor our services accordingly.

4. Marketing

We may use your Personal Data to send you marketing communications regarding our services that might be of interest to you. This can include alerts, newsletters, and invitations to events or functions, as well as updates on legal or commercial news that may be relevant. These communications may be delivered to you through various channels, including post, telephone, email, or other digital means.

5. Third Party Marketing

Before sharing your Personal Data with any external companies outside of Octawow for marketing purposes, we will obtain your explicit, opt-in consent.

You have the right at any time to stop receiving marketing communications. You can exercise this right by logging into the Website and adjusting your marketing preferences in your user settings, or by following the opt-out links provided in any marketing messages you receive.

6. Cookies

You have the option to set your browser to reject all or some browser cookies, or to alert you when cookies are being sent by websites. Be aware that if you disable or refuse cookies, some parts of the Website may not be accessible or may not function as intended.

7. Change of Purpose

We will use your Personal Data only for the purposes for which it was collected, unless we find a legitimate need to use it for another purpose that is compatible with the original intent. If you require an explanation on how processing for the new purpose is compatible with the original purpose, please reach out to us.

Should there be a need to use your Personal Data for an unrelated purpose, we will notify you and explain the legal basis that allows such processing. Note that we may process your Personal Data without your knowledge or consent where this is required or permitted by law.

8. Sharing Your Personal Information

At Octawow, we may share your information with:

• Service providers that assist us in delivering our services;
• Our professional advisers, including lawyers, accountants, IT, and public relations advisers, where their expertise is necessary;
• Legal and regulatory authorities when required by law; and
• Our employees.

We will not disclose, sell, trade, or otherwise transfer your personal information to unrelated third parties without your consent, except as outlined in this Privacy Policy.

This Privacy Policy does not govern the practices of third parties and service providers that we do not own or control, or individuals not employed or managed by us.

9. Sensitive Information

We do not request that you provide sensitive personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or data concerning health. If you choose to provide such information, it is at your discretion and with your explicit consent.

10. Controller

We have designated a Data Controller who is responsible for overseeing questions related to this Privacy Policy. For inquiries or to exercise your legal rights, please contact our Data Controller through team@octawow.com.

11. Request to Access Your Personal Data

You have the right to request access to your personal data at any time. This enables you to receive a copy of the personal data we hold about you and verify our lawful processing.

12. Data Retention Period

We retain your personal information as long as your account is active or as needed to provide you services, unless otherwise required by law. Following the termination of your account, we will retain your personal information for a period of one (1) year, beginning from the date your account is closed.

Retention periods may be adjusted based on business needs or regulatory requirements.

13. Personal Information of Minors

Our Services are designed for individuals aged 18 and older, and we do not intentionally gather personal information from anyone under the age of 18. If we discover that we have inadvertently received personal information from a child under 18, we will promptly take measures to remove that information from our records.

14. Third-party Links

Our website may include links to third-party websites, plug-ins, and applications. Interacting with those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We advise you to read the privacy policy of every website you visit through links provided on our site.

15. Company Mergers and Acquisitions

If Octawow is involved in a merger, acquisition, or sale of assets, your personal information may be transferred or disclosed as part of that transaction. However, your personal information will remain protected under the terms of this Privacy Policy unless you are notified otherwise.

16. Right to Rectification

You have the right to request the rectification of inaccurate personal data concerning you without undue delay. This allows you to have any incomplete or incorrect data we hold about you corrected. We may need to verify the accuracy of the new data you provide to us.

17. Right to Request Restriction of Processing

You have the right to request that we suspend the processing of your personal data under certain conditions, including:

• If you contest the accuracy of your personal data and wish us to verify its accuracy.
• If our processing is deemed unlawful and you prefer restriction of processing to erasure.
• If you need us to retain your data for the establishment, exercise, or defense of legal claims.
• If you have objected to our processing and we are verifying whether our legitimate grounds override your rights.

18. Withdrawal of Consent

At Octawow, we ensure that withdrawing consent is as straightforward as giving it. You have the right to withdraw your consent at any time. However, withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Upon withdrawal of your consent, we will no longer be able to provide our services to you. We will take reasonable steps, considering available technology, to delete your user account promptly and erase any personal data we have collected for internal use.

Please note that we are not responsible for any content that may continue to be hosted on third-party websites after you withdraw your consent.

19. Right to be Forgotten

You have the right to request the erasure of your personal data from our records without undue delay, and we are committed to complying with this request promptly.

This right allows you to request deletion of your personal data where there is no compelling reason for its continued processing. You may also request deletion if you have exercised your right to object to processing, if your data has been unlawfully processed, or if erasure is required by law. While we aim to honor all erasure requests, certain legal obligations may prevent immediate deletion in some cases, which we will inform you about if applicable.

20. Time Limit to Respond

We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made several requests, it may take us longer than a month. We will notify you in this case and keep you updated on the progress.

21. Data Security

We implement appropriate security measures to prevent accidental loss, unauthorized access, use, alteration, or disclosure of your personal data. We also have procedures in place to address any suspected data breaches. Should a breach occur, we will notify you and any applicable regulator as required by law.

22. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. If we make material changes to how we handle your personal data, we will notify you by posting on our website and by email to seek your consent.

You are encouraged to keep a copy of this Privacy Policy and to inform us of any changes to your personal data to ensure accurate and up-to-date processing. If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us.